Southeastern Performance

Independent performance data for Southeastern from Network Rail TRUST train movement records.

Based on 84 days of data (2026-02-27 to 2026-05-22) | Last updated: 22 May 2026
Reliability
83.4%
ran and arrived on time
On-time (if ran)
93.9%
within 5 minutes
Cancellation Rate
11.2%
of services
Avg Delay
1.6 min
minutes late
Compared to the previous 60 days: On-time performance has declined by 1.3% compared to the preceding period.

Performance by time of day

Period On-time % Avg Delay Services
Morning peak96.9%0.9 min281,008
Off-peak95.1%1.2 min593,405
Evening peak91.9%2.1 min297,758
Late/early91.8%2 min497,212

Performance by day of week

Day On-time % Avg Delay Services
Monday96.4%1.1 min256,594
Tuesday92.6%1.8 min274,464
Wednesday91.3%2.1 min272,066
Thursday93%1.7 min273,396
Friday94.1%1.6 min252,458
Saturday95.7%1.1 min205,720
Sunday94.9%1.4 min134,685

Monthly history

Month On-time % Avg Delay Cancellation Rate Coverage
April 202694.8%1.3 min11.2%100%
March 202693.8%1.6 min9.6%87.1%

Best performing routes

Route On-time % Avg Delay Services
Canterbury West to Canterbury West100%0 min143
Maidstone West to Strood100%0 min77
XGI to Strood100%0.9 min75
Strood to XGI100%0 min71
Gillingham (Kent) to Sheerness-on-Sea100%0.1 min51

Worst performing routes

Route On-time % Avg Delay Services
XVR to Greenhithe for Bluewater0%15.6 min42
Ramsgate to London Bridge0%21 min24
Maidstone East to London Bridge33.3%13.8 min18
Sevenoaks to London Bridge33.3%13.2 min18
Tunbridge Wells to London Bridge55.8%9.2 min43
View Southeastern Delay Repay guide →

How we calculate these figures

These statistics come from Network Rail's TRUST system, which records the actual time every train passes through each point on the network. We receive this data in real time and calculate performance independently.

Reliability is our headline metric. It answers the question most passengers care about: "If I turn up for a scheduled train, what are the chances it runs and gets me there on time?" It's calculated as: (trains that ran and arrived within 5 minutes) divided by (total scheduled trains). A cancelled train counts against reliability, because you can't ride a train that doesn't exist.

On-time (if ran) shows how punctual trains were, but only counting trains that actually ran. This is useful for understanding whether delays are the main problem, or cancellations. If reliability is low but on-time is high, the operator's main issue is cancellations rather than lateness.

Cancellation rate is the percentage of scheduled services that were cancelled, including both full and part-cancellations.

Average delay is the mean delay across all arrivals. Trains that arrived on time count as 0 minutes delay. This tells you how late trains typically are when they don't run to time.

What we exclude: We don't count "off-route" movements — these are signals recorded when a train passes through a station that isn't on its scheduled route (for example, a Heathrow Express triggering a sensor at a Great Western station it passes through). Including these would unfairly lower an operator's on-time score.

How this differs from official figures: The Office of Rail and Road (ORR) publishes official statistics using different thresholds and reporting periods, with post-publication corrections. Our figures are independently calculated and not revised after publication. For official statistics, see the ORR Data Portal.

Full methodology details →

Data source: Network Rail TRUST train movement data. Contains public sector information licensed under the Open Government Licence v3.0. These are independent calculations and are not official statistics published by the Office of Rail and Road. On-time is defined as arriving within 5 minutes of the planned time. For official statistics, visit the ORR Data Portal.