Hull Trains Delay Repay: Claim Train Delay Compensation

Your Hull Trains train was late. Here's exactly how to claim Delay Repay compensation under the DR15 scheme.

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About Hull Trains

Hull Trains is an open-access operator running direct services between London King's Cross and Hull via Doncaster, Selby, and Brough. It provides an alternative to LNER on the East Coast Main Line for passengers travelling to and from Humberside.

Hull Trains was one of the first open-access operators in the UK, launching in 2000.

Hull Trains uses the DR15 Delay Repay scheme. This means you can claim compensation for delays of just 15 minutes or more — 25% of a single fare for 15-29 minutes, 50% for 30-59 minutes, and 100% for 60+ minutes. You have 28 days from the date of travel to submit a claim.

Key Hull Trains routes

Hull Trains Delay Repay applies to all services, including these popular routes:

London King's Cross to Hull
Hull to London King's Cross
London King's Cross to Brough
London King's Cross to Selby
London King's Cross to Howden

Hull Trains Delay Repay compensation (DR15)

15–29 minutes late
25%
of single fare
30–59 minutes late
50%
of single fare
60–119 minutes late
100%
of single fare
120+ minutes or cancelled
100%
of return fare
Hull Trains uses the DR15 scheme, which means you can claim from just 15 minutes of delay. This is the more generous of the two UK Delay Repay schemes.

How to claim Delay Repay from Hull Trains

  1. Visit the Hull Trains Delay Repay page.
  2. Complete the online claim form with your journey date and details.
  3. Provide your ticket information or booking reference.
  4. Submit within 28 days. Hull Trains will process your claim.
Claim from Hull Trains now →

Track Hull Trains delays automatically

Don't rely on remembering to check if your Hull Trains train was delayed. Train Badger monitors your journey in real time and tells you exactly when you qualify for Delay Repay compensation.

1

Pin your Hull Trains train

Search for your Hull Trains departure and tap "Notify Me". Train Badger starts tracking in real time.

2

We track the delay

When your train arrives, we record the actual time and calculate the delay at your destination.

3

Claim in one tap

If you qualify under the DR15 scheme, we link you straight to the Hull Trains Delay Repay form.

Never miss a Hull Trains Delay Repay claim

Train Badger tracks every journey and tells you exactly when and how much to claim. One successful claim can cover a year of Pro.

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Hull Trains Delay Repay FAQ

How long do I have to claim Delay Repay from Hull Trains?
You have 28 days from the date of travel to submit a Delay Repay claim to Hull Trains.
Can I claim Hull Trains Delay Repay for an Advance ticket?
Yes. All ticket types are eligible for Hull Trains Delay Repay, including Advance purchase tickets.
Is Hull Trains Delay Repay the same as LNER?
No. Hull Trains and LNER are separate operators. Hull Trains is an open-access operator with its own Delay Repay process. Hull Trains uses DR15, while LNER uses DR30.

Delay Repay for related operators

Travelling with other operators? Check their Delay Repay guides: