About TransPennine Express
TransPennine Express operates intercity and express services across the North of England and into Scotland. Key routes connect Manchester, Leeds, Liverpool, Newcastle, Edinburgh, and Glasgow, crossing the Pennines.
TransPennine Express was brought into public ownership in 2023 and is now operated by DfT OLR Holdings.
TransPennine Express uses the DR15 Delay Repay scheme. This means you can claim compensation for delays of just 15 minutes or more — 25% of a single fare for 15-29 minutes, 50% for 30-59 minutes, and 100% for 60+ minutes. You have 28 days from the date of travel to submit a claim.
Key TransPennine Express routes
TransPennine Express Delay Repay applies to all services, including these popular routes:
Manchester Piccadilly to Leeds
Manchester Piccadilly to Newcastle
Manchester Airport to Edinburgh
Liverpool Lime Street to Newcastle
Manchester Piccadilly to Hull
Manchester Piccadilly to Middlesbrough
Liverpool Lime Street to Scarborough
Manchester Airport to Glasgow Central
TransPennine Express Delay Repay compensation (DR15)
15–29 minutes late
25%
of single fare
30–59 minutes late
50%
of single fare
60–119 minutes late
100%
of single fare
120+ minutes or cancelled
100%
of return fare
TransPennine Express uses the DR15 scheme, which means you can claim from just 15 minutes of delay. This is the more generous of the two UK Delay Repay schemes.
How to claim Delay Repay from TransPennine Express
- Visit the TransPennine Express Delay Repay page.
- Log in or register, then enter your journey details.
- Provide your ticket information or booking reference.
- Choose your preferred compensation method.
- Submit within 28 days. TPE aim to process claims within 20 working days.
Claim from TransPennine Express now →
Track TransPennine Express delays automatically
Don't rely on remembering to check if your TransPennine Express train was delayed. Train Badger monitors your journey in real time and tells you exactly when you qualify for Delay Repay compensation.
1
Pin your TransPennine Express train
Search for your TransPennine Express departure and tap "Notify Me". Train Badger starts tracking in real time.
2
We track the delay
When your train arrives, we record the actual time and calculate the delay at your destination.
3
Claim in one tap
If you qualify under the DR15 scheme, we link you straight to the TransPennine Express Delay Repay form.
Never miss a TransPennine Express Delay Repay claim
Train Badger tracks every journey and tells you exactly when and how much to claim. One successful claim can cover a year of Pro.
Download Train Badger
TransPennine Express Delay Repay FAQ
- How long do I have to claim Delay Repay from TransPennine Express?
- You have 28 days from the date of travel to submit a Delay Repay claim to TransPennine Express.
- Can I claim TPE Delay Repay with a season ticket?
- Yes. TransPennine Express season ticket holders can claim Delay Repay for qualifying delays. Compensation is based on the daily cost of your season ticket.
- Does TransPennine Express Delay Repay apply to cross-border services?
- Yes. TPE services that cross into Scotland are still covered by TransPennine Express Delay Repay. Claim from TPE regardless of whether you were travelling within England or into Scotland.
Delay Repay for related operators
Travelling with other operators? Check their Delay Repay guides: