Caledonian Sleeper operates overnight rail services between London Euston and Scotland. The Lowlander serves Edinburgh and Glasgow, while the Highlander reaches Fort William, Inverness, and Aberdeen. It offers seated, classic berth, and hotel-style cabins.
Caledonian Sleeper services depart London Euston in the evening and arrive in Scotland the following morning.
Caledonian Sleeper uses the DR15 Delay Repay scheme. This means you can claim compensation for delays of just 15 minutes or more — 25% of a single fare for 15-29 minutes, 50% for 30-59 minutes, and 100% for 60+ minutes. You have 28 days from the date of travel to submit a claim.
Key Caledonian Sleeper routes
Caledonian Sleeper Delay Repay applies to all services, including these popular routes:
Caledonian Sleeper uses the DR15 scheme, which means you can claim from just 15 minutes of delay. This is the more generous of the two UK Delay Repay schemes.
Caledonian Sleeper uses DR15. Season ticket holders can claim from 15 minutes of delay. Compensation is based on your daily rate.
How to claim Delay Repay from Caledonian Sleeper
Visit the Caledonian Sleeper Delay Repay page.
Complete the online claim form with your journey date, booking reference, and details of the delay.
Submit your claim within 28 days of travel.
Caledonian Sleeper will review and process your claim, typically within 20 working days.
If your Caledonian Sleeper train was delayed or cancelled, you can get a refund through the Delay Repay scheme. Use our compensation calculator to find out exactly how much money you can claim back. Season ticket holders can also claim — see our season ticket guide for how the daily rate is calculated.
Track Caledonian Sleeper delays automatically
Don't rely on remembering to check if your Caledonian Sleeper train was delayed. Train Badger monitors your journey in real time and tells you exactly when you qualify for Delay Repay compensation.
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Pin your Caledonian Sleeper train
Search for your Caledonian Sleeper departure and tap "Pin". Train Badger starts tracking in real time.
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We track the delay
When your train arrives, we record the actual time and calculate the delay at your destination.
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Claim in one tap
If you qualify under the DR15 scheme, we link you straight to the Caledonian Sleeper Delay Repay form.
Never miss a Caledonian Sleeper Delay Repay claim
Train Badger tracks every journey and tells you exactly when and how much to claim. One successful claim can cover a year of Pro.
How do I claim Delay Repay from Caledonian Sleeper?
Visit the Caledonian Sleeper Delay Repay page and complete the online claim form with your booking reference and journey details. Claims must be submitted within 28 days of travel.
What counts as a delay on Caledonian Sleeper?
Delay Repay is based on the scheduled and actual arrival time at your destination. Because Caledonian Sleeper runs overnight, the arrival time at your destination is what matters for calculating the delay.
Can I claim Delay Repay for a Caledonian Sleeper cancellation?
Yes. If your Caledonian Sleeper service was cancelled and you were delayed by 15 minutes or more reaching your destination, you can claim Delay Repay compensation.
How do I get a refund from Caledonian Sleeper?
Visit the Caledonian Sleeper Delay Repay page and submit a claim online. You will need your ticket or booking reference, journey details, and the date of travel. Caledonian Sleeper uses the DR15 scheme, so compensation starts at 15 minutes of delay. You have 28 days to submit your claim.
How much compensation can I get from Caledonian Sleeper for a cancelled train?
If your Caledonian Sleeper train was cancelled and you took a later service, you can claim Delay Repay based on how late you arrived. Under the DR15 scheme: 25% for 15-29 minutes, 50% for 30-59 minutes, and 100% for 60+ minutes of your fare. If you did not travel, you are entitled to a full refund.
Compensation amounts, eligibility, and scheme details shown on this page and in the Train Badger app are estimates based on publicly available operator policies and National Rail data. We do not guarantee their accuracy. Always verify with your train operator before submitting a claim. See our Terms of Use for full details.