About Chiltern Railways
Chiltern Railways operates services from London Marylebone to Birmingham, Aylesbury, and High Wycombe via the Chiltern Main Line. It serves commuters across Buckinghamshire, Oxfordshire, and the West Midlands.
Chiltern Railways is part of the Arriva group and shares some stations with West Midlands Railway.
Chiltern Railways uses the DR15 Delay Repay scheme. This means you can claim compensation for delays of just 15 minutes or more — 25% of a single fare for 15-29 minutes, 50% for 30-59 minutes, and 100% for 60+ minutes. You have 28 days from the date of travel to submit a claim.
Key Chiltern Railways routes
Chiltern Railways Delay Repay applies to all services, including these popular routes:
London Marylebone to Birmingham Moor Street
London Marylebone to Birmingham Snow Hill
London Marylebone to Aylesbury
London Marylebone to High Wycombe
London Marylebone to Banbury
London Marylebone to Oxford Parkway
Chiltern Railways Delay Repay compensation (DR15)
15–29 minutes late
25%
of single fare
30–59 minutes late
50%
of single fare
60–119 minutes late
100%
of single fare
120+ minutes or cancelled
100%
of return fare
Chiltern Railways uses the DR15 scheme, which means you can claim from just 15 minutes of delay. This is the more generous of the two UK Delay Repay schemes.
How to claim Delay Repay from Chiltern Railways
- Go to the Chiltern Railways Delay Repay page.
- Complete the online form with your travel date, journey details, and ticket information.
- Upload a photo of your ticket or enter your booking reference.
- Choose your preferred compensation method.
- Submit within 28 days. Chiltern Railways aim to respond within 20 working days.
Claim from Chiltern Railways now →
Track Chiltern Railways delays automatically
Don't rely on remembering to check if your Chiltern Railways train was delayed. Train Badger monitors your journey in real time and tells you exactly when you qualify for Delay Repay compensation.
1
Pin your Chiltern Railways train
Search for your Chiltern Railways departure and tap "Notify Me". Train Badger starts tracking in real time.
2
We track the delay
When your train arrives, we record the actual time and calculate the delay at your destination.
3
Claim in one tap
If you qualify under the DR15 scheme, we link you straight to the Chiltern Railways Delay Repay form.
Never miss a Chiltern Railways Delay Repay claim
Train Badger tracks every journey and tells you exactly when and how much to claim. One successful claim can cover a year of Pro.
Download Train Badger
Chiltern Railways Delay Repay FAQ
- How long do I have to claim Delay Repay from Chiltern Railways?
- You have 28 days from the date of travel to submit a Delay Repay claim to Chiltern Railways.
- Can I claim Delay Repay on a Chiltern Railways season ticket?
- Yes. Chiltern Railways season ticket holders are entitled to Delay Repay compensation, calculated as a proportion of the daily cost of the season ticket.
- How is Chiltern Railways Delay Repay compensation paid?
- Chiltern Railways typically offers compensation via bank transfer or rail vouchers. You can specify your preference on the claim form.
Delay Repay for related operators
Travelling with other operators? Check their Delay Repay guides: