About London Overground
London Overground is a network of suburban rail services in and around London, operated by Arriva Rail London on behalf of TfL. It covers routes including the East London line, North London line, West London line, and Gospel Oak to Barking.
London Overground lines were rebranded in 2024 with individual line names (Lioness, Mildmay, Windrush, Weaver, Suffragette, Liberty), but Delay Repay is still handled centrally by TfL.
London Overground uses the DR15 Delay Repay scheme. This means you can claim compensation for delays of just 15 minutes or more — 25% of a single fare for 15-29 minutes, 50% for 30-59 minutes, and 100% for 60+ minutes. You have 28 days from the date of travel to submit a claim.
Key London Overground routes
London Overground Delay Repay applies to all services, including these popular routes:
Highbury & Islington to Clapham Junction
Liverpool Street to Enfield Town
Liverpool Street to Cheshunt
Gospel Oak to Barking
Stratford to Richmond
Clapham Junction to Stratford
London Overground Delay Repay compensation (DR15)
15–29 minutes late
25%
of single fare
30–59 minutes late
50%
of single fare
60–119 minutes late
100%
of single fare
120+ minutes or cancelled
100%
of return fare
London Overground uses the DR15 scheme, which means you can claim from just 15 minutes of delay. This is the more generous of the two UK Delay Repay schemes.
How to claim Delay Repay from London Overground
- Visit the TfL Delay Repay page for London Overground services.
- Provide your Oyster card number, contactless card details, or paper ticket information.
- Enter your journey date, departure station, and time.
- Submit your claim. TfL will process and respond.
Claim from London Overground now →
Track London Overground delays automatically
Don't rely on remembering to check if your London Overground train was delayed. Train Badger monitors your journey in real time and tells you exactly when you qualify for Delay Repay compensation.
1
Pin your London Overground train
Search for your London Overground departure and tap "Notify Me". Train Badger starts tracking in real time.
2
We track the delay
When your train arrives, we record the actual time and calculate the delay at your destination.
3
Claim in one tap
If you qualify under the DR15 scheme, we link you straight to the London Overground Delay Repay form.
Never miss a London Overground Delay Repay claim
Train Badger tracks every journey and tells you exactly when and how much to claim. One successful claim can cover a year of Pro.
Download Train Badger
London Overground Delay Repay FAQ
- How do I claim Delay Repay on London Overground?
- London Overground Delay Repay claims are handled by TfL. Visit the TfL Delay Repay page and provide your Oyster card or contactless payment details along with your journey information.
- Can I claim London Overground Delay Repay with Oyster?
- Yes. Provide your Oyster card number when submitting the Delay Repay claim so TfL can look up your journey.
- Is London Overground Delay Repay the same as Underground compensation?
- No. London Overground has its own Delay Repay scheme (DR15), separate from the London Underground refund policy. Overground services are national rail services operated on behalf of TfL.
Delay Repay for related operators
Travelling with other operators? Check their Delay Repay guides: